1. Introduction

Welcome to Flow! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Definitions

• “We,” “Us,” or “Our” refers to Flow.

• “You” or “Your” refers to the customer or user of our services.

• “Products” refers to the items sold by Flow.

3. Product Information

We strive to provide accurate product descriptions, pricing, and images. However, we do not guarantee that all information is error-free. If a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed at that price.

4. Orders

By placing an order, you confirm that you are of legal age and have the authority to enter into this agreement. All orders are subject to acceptance by us. We will confirm your order via email.

5. Payment

Payments can be made through various payment methods as indicated on our website. By providing your payment information, you authorise us to charge the specified amount.

6. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary based on your location. We are not responsible for delays caused by external factors such as postal service disruptions.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you wish to return a product, please refer to our Returns Policy for instructions. Refunds will be processed as outlined in our policy.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Flow and is protected by intellectual property laws. You may not use or reproduce any content without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Flow shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be resolved in accordance with local laws.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at support@flowearplugs.com